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硬盘健康状态显示不支持检测

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江湖小虾

2026-1-26 18:14:29 显示全部楼层 阅读模式

设备环境:物理机

BUG现象:外接了一个2盘位的硬盘柜,创建了RAID的存储空间,一开始硬盘健康状态正常可显示,但是因为硬盘柜风扇有问题要更换,我卸载了存储空间,退掉了旧的硬盘柜(绿联)换了一款新到的硬盘柜(海康威视),按照原先盘符的顺序安装后加载了原先的存储空间成功了,其他用起来也都正常,就是硬盘的健康状态变成了"不支持检测",问了硬盘柜的商家,他们是支持SMART检测的。怀疑是FNos的问题后,我自己又尝试将其中一个盘格式化重新创新新的存储空间并进行检测,但是检测完后硬盘健康状况仍然是“不支持检测”

健康状态不支持检测.png

出现频率:必现

联系方式:15626509201, 群693:GloryCity

日志文件:飞牛分享【Debug_Log_20260126180610.zip】,点击链接下载文件,App打开可转存到NAS:https://share.fnnas.net/s/6f1fdee83c1b4ca8b2

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江湖小虾

2026-1-26 18:16:19 楼主 显示全部楼层
看不到硬盘的实时温度,感觉太不安心了,希望开发人员帮忙看看是什么原因,十分感谢,期待收到答复~
你自己都有对比结果了,还信商家?  详情 回复
2026-1-29 08:32

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小有名气

2026-1-29 08:32:00 显示全部楼层
GloryCity 发表于 2026-1-26 18:16
看不到硬盘的实时温度,感觉太不安心了,希望开发人员帮忙看看是什么原因,十分感谢,期待收到答复~ ...

你自己都有对比结果了,还信商家?
恩,谢谢,详细原因我应该找到了,是硬盘柜控制器反馈的信息不够缺失了一些状态位  详情 回复
2026-1-29 10:20

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初出茅庐

2026-1-29 08:42:30 显示全部楼层

可以先用电脑看看硬盘有没有问题,没有的话正常用比较难坏。😁

恩,谢谢,详细原因我应该找到了,是硬盘柜控制器反馈的信息不够缺失了一些状态位  详情 回复
2026-1-29 10:20

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江湖小虾

2026-1-29 10:18:37 楼主 显示全部楼层

在linux底下用smartctl可以查看到硬盘监控状态如下:

sudo smartctl -a -d sat /dev/sdb

smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.12.18-trim] (local build)

Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===

Model Family: Western Digital Red Plus

Device Model: WDC WD40EFPX-68C6CN0

Serial Number: WD-WX32D954AZZK

Firmware Version: 81.00A81

User Capacity: 4,000,787,030,016 bytes [4.00 TB]

Sector Size: 512 bytes logical/physical

Rotation Rate: 5400 rpm

Device is: In smartctl database 7.3/6061

ATA Version is: ATA/ATAPI-7 (minor revision not indicated)

Local Time is: Thu Jan 29 09:54:50 2026 CST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===

SMART Status not supported: Incomplete response, ATA output registers missing

SMART overall-health self-assessment test result: PASSED

Warning: This result is based on an Attribute check.

General SMART Values:

Offline data collection status: (0x00) Offline data collection activity

				was never started.

				Auto Offline Data Collection: Disabled.

Self-test execution status: ( 0) The previous self-test routine completed

				without error or no self-test has ever 

				been run.

Total time to complete Offline

data collection: (40200) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

				Auto Offline data collection on/off support.

				Suspend Offline collection upon new

				command.

				Offline surface scan supported.

				Self-test supported.

				Conveyance Self-test supported.

				Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

				power-saving mode.

				Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

				No General Purpose Logging support.

Short self-test routine

recommended polling time: ( 2) minutes.

Extended self-test routine

recommended polling time: ( 419) minutes.

Conveyance self-test routine

recommended polling time: ( 5) minutes.

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0

3 Spin_Up_Time 0x0027 208 207 021 Pre-fail Always - 2558

4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 76

5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0

7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0

9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 289

10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0

11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0

12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 7

192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 5

193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 173

194 Temperature_Celsius 0x0022 116 107 000 Old_age Always - 31

196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0

197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0

198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0

199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0

200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0

SMART Error Log Version: 1

No Errors Logged

SMART Self-test log structure revision number 1

No self-tests have been logged. [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1        0        0  Not\_testing

2        0        0  Not\_testing

3        0        0  Not\_testing

4        0        0  Not\_testing

5        0        0  Not\_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

基于以上结果已经包含硬盘温度、使用时长等信息了,飞牛上仍然显示“不支持检测”,原因应该就是那句“

SMART Status not supported: Incomplete response, ATA output registers missing

”,硬盘柜控制器没有完整返回ATA寄存器的状态标志,但这实际上并不影响实际SMART数据的读取。硬盘柜的USB/SATA控制器在返回 SMART Status字段时没有完全遵循ATA规范,缺少了某些寄存器信息。飞牛NAS的Web界面可能过于严格地检查了这个状态标志。

我会联系硬盘柜商家反馈他们的该问题。同时希望飞牛技术人员能看到,考虑帮忙解决一下这个问题,是不是不需要那么严格的检查这个状态标志?

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江湖小虾

2026-1-29 10:20:01 楼主 显示全部楼层
WT_0213 发表于 2026-1-29 08:42
可以先用电脑看看硬盘有没有问题,没有的话正常用比较难坏。😁

恩,谢谢,详细原因我应该找到了,是硬盘柜控制器反馈的信息不够缺失了一些状态位

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江湖小虾

2026-1-29 10:20:36 楼主 显示全部楼层
惊天小黑 发表于 2026-1-29 08:32
你自己都有对比结果了,还信商家?

恩,谢谢,详细原因我应该找到了,是硬盘柜控制器反馈的信息不够缺失了一些状态位
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