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相册人脸识别和智能识别异常,当前系统的 `glibc` 版本不匹配

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系统先锋体验团🛩️

2026-3-29 17:28:20 显示全部楼层 阅读模式

设备环境:1.1.27 arm

BUG现象:启动人脸识别失败

当前系统的 glibc 版本不匹配,现在的系统是 Debian 12 (GLIBC 2.36),但相册组件需要 GLIBC 2.38

/usr/trim/lib/ai_manager/com.trim.cluster/cluster.bin: /lib/aarch64-linux-gnu/libc.so.6: version GLIBC_2.38' not found

出现频率:必现

联系方式:冰阔喵 飞牛粉丝群691

日志文件:(系统BUG进入日志应用-更多-系统诊断日志-上传到社区;APP端bug进入-设置-APP日志上报-上报后提供设备ID-)

附件过大无法上传可以通过飞牛外链分享或者百度网盘提供日志文件
root@NAS-CM2:# ldd /usr/trim/lib/ai_manager/com.trim.cluster/cluster.bin
/usr/trim/lib/ai_manager/com.trim.cluster/cluster.bin: /lib/aarch64-linux-gnu/libm.so.6: version GLIBC_2.38' not found (required by /usr/trim/lib/ai_manager/com.trim.cluster/cluster.bin) /usr/trim/lib/ai_manager/com.trim.cluster/cluster.bin: /lib/aarch64-linux-gnu/libc.so.6: version GLIBC_2.38' not found (required by /usr/trim/lib/ai_manager/com.trim.cluster/cluster.bin)
linux-vdso.so.1 (0x0000ffffb24ea000)
libm.so.6 => /lib/aarch64-linux-gnu/libm.so.6 (0x0000ffffb2230000)
libpython3.11.so.1.0 => /lib/aarch64-linux-gnu/libpython3.11.so.1.0 (0x0000ffffb1a90000)
libc.so.6 => /lib/aarch64-linux-gnu/libc.so.6 (0x0000ffffb18e0000)
/lib/ld-linux-aarch64.so.1 (0x0000ffffb24a0000)
libz.so.1 => /lib/aarch64-linux-gnu/libz.so.1 (0x0000ffffb18a0000)
libexpat.so.1 => /lib/aarch64-linux-gnu/libexpat.so.1 (0x0000ffffb1850000)
root@NAS-CM2:# ldd --version
ldd (Debian GLIBC 2.36-9+deb12u13) 2.36
Copyright (C) 2022 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.
root@NAS-CM2:
# cd /usr/trim/lib/ai_manager/
root@NAS-CM2:/usr/trim/lib/ai_manager# ll
total 4
drwxr-xr-x 1 root root 178 Mar 29 13:21 .
drwxr-xr-x 1 root root 1632 Mar 29 12:20 ..
drwxr-xr-x 1 root root 44 Mar 29 12:20 com.trim.cluster
drwxr-xr-x 1 root root 216 Mar 29 12:20 com.trim.face_det
drwxr-xr-x 1 root root 86 Mar 29 12:20 com.trim.gpu_verify
drwxr-xr-x 1 root root 44 Mar 29 12:20 com.trim.img2vec
drwxr-xr-x 1 root root 44 Mar 29 12:20 com.trim.txt2vec
lrwxrwxrwx 1 root root 44 Mar 29 13:21 pyenv -> /vol3/@sysappmeta/ai-manager/python/3_11_arm
root@NAS-CM2:/usr/trim/lib/ai_manager# cd com.trim.cluster
root@NAS-CM2:/usr/trim/lib/ai_manager/com.trim.cluster# ll
total 1620
drwxr-xr-x 1 root root 44 Mar 29 12:20 .
drwxr-xr-x 1 root root 178 Mar 29 13:21 ..
-rwxr-xr-x 1 root root 1655864 Feb 12 10:23 cluster.bin
drwxr-xr-x 1 root root 672 Mar 29 12:20 fnframework
root@NAS-CM2:/usr/trim/lib/ai_manager/com.trim.cluster# cd
root@NAS-CM2:~#

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