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系统版本：X86
设备环境：物理机，局域网播放
BUG现象：影音视频播放时报错“系统内部错误”
出现频率：非常常见
联系方式：18232498318
日志文件：
系统 BUG：
time="2026-06-10T17:07:43+08:00" level=debug msg="watch item update : &entity.ItemUserPlay{ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", UserGuid:\"881bc7aaaa52444896d44028a0e06188\", Ts:1735, Watched:0, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", DirectLinkAudioIndex:-1, Resolution:\"720\", Bitrate:1557695, Type:\"Movie\", Visible:1, CreateTime:1781082271767, UpdateTime:1781082448014}"
time="2026-06-10T17:07:43+08:00" level=debug msg="play record end" reqid=b3e6cb5412814b42a48d87c0f71490fa
time="2026-06-10T17:07:58+08:00" level=debug msg="play record request: model.ItemPlayReq{UserGuid:\"881bc7aaaa52444896d44028a0e06188\", ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", Ts:1765, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", Resolution:\"720\", Bitrate:1557695, AudioEncoder:\"\", VideoEncoder:\"\", ReqId:\"\", Channels:0, LastEpisodeMediaGuid:\"\", PlayLink:\"/v/api/v1/media/range/188588064e214fe89dc81119d4b6e81b\", StartTimestamp:0, ForcedSDR:0, DirectLinkAudioIndex:(*int)(nil), WithoutStream:false}" method=PlayRecord reqid=5352e61456d24b3c817fd51a37889ed4
time="2026-06-10T17:07:58+08:00" level=debug msg="watch item update : &entity.ItemUserPlay{ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", UserGuid:\"881bc7aaaa52444896d44028a0e06188\", Ts:1750, Watched:0, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", DirectLinkAudioIndex:-1, Resolution:\"720\", Bitrate:1557695, Type:\"Movie\", Visible:1, CreateTime:1781082271767, UpdateTime:1781082463054}"
time="2026-06-10T17:07:58+08:00" level=debug msg="play record end" reqid=5352e61456d24b3c817fd51a37889ed4
time="2026-06-10T17:08:13+08:00" level=debug msg="play record request: model.ItemPlayReq{UserGuid:\"881bc7aaaa52444896d44028a0e06188\", ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", Ts:1780, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", Resolution:\"720\", Bitrate:1557695, AudioEncoder:\"\", VideoEncoder:\"\", ReqId:\"\", Channels:0, LastEpisodeMediaGuid:\"\", PlayLink:\"/v/api/v1/media/range/188588064e214fe89dc81119d4b6e81b\", StartTimestamp:0, ForcedSDR:0, DirectLinkAudioIndex:(*int)(nil), WithoutStream:false}" method=PlayRecord reqid=d3a389deb925407f8f826578c03526f9
time="2026-06-10T17:08:13+08:00" level=debug msg="watch item update : &entity.ItemUserPlay{ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", UserGuid:\"881bc7aaaa52444896d44028a0e06188\", Ts:1765, Watched:0, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", DirectLinkAudioIndex:-1, Resolution:\"720\", Bitrate:1557695, Type:\"Movie\", Visible:1, CreateTime:1781082271767, UpdateTime:1781082478043}"
time="2026-06-10T17:08:13+08:00" level=debug msg="play record end" reqid=d3a389deb925407f8f826578c03526f9
time="2026-06-10T17:08:17+08:00" level=debug msg=start func=CheckPathReadWithCache path="/vol1/1000/影视/电影/黑夜降临BD中字.mkv/[电影天堂www.dy2018.com]黑夜降临BD中字.mkv"
time="2026-06-10T17:08:17+08:00" level=debug msg=end func=CheckPathReadWithCache path="/vol1/1000/影视/电影/黑夜降临BD中字.mkv/[电影天堂www.dy2018.com]黑夜降临BD中字.mkv"
time="2026-06-10T17:08:17+08:00" level=debug msg="=== range path /vol1/1000/影视/电影/黑夜降临BD中字.mkv/[电影天堂www.dy2018.com]黑夜降临BD中字.mkv start 353140905 end 1411276636 fileSize 1411276637"
time="2026-06-10T17:08:17+08:00" level=error msg="failed to copy file to response: write unix /var/run/trim_media.sock->@: write: broken pipe"
time="2026-06-10T17:08:17+08:00" level=debug msg="play record request: model.ItemPlayReq{UserGuid:\"881bc7aaaa52444896d44028a0e06188\", ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", Ts:1778, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", Resolution:\"720\", Bitrate:1557695, AudioEncoder:\"\", VideoEncoder:\"\", ReqId:\"\", Channels:0, LastEpisodeMediaGuid:\"\", PlayLink:\"/v/api/v1/media/range/188588064e214fe89dc81119d4b6e81b\", StartTimestamp:0, ForcedSDR:0, DirectLinkAudioIndex:(*int)(nil), WithoutStream:false}" method=PlayRecord reqid=f292361e7fbc498dbfe390587b120751
time="2026-06-10T17:08:17+08:00" level=debug msg="watch item update : &entity.ItemUserPlay{ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", UserGuid:\"881bc7aaaa52444896d44028a0e06188\", Ts:1780, Watched:0, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", DirectLinkAudioIndex:-1, Resolution:\"720\", Bitrate:1557695, Type:\"Movie\", Visible:1, CreateTime:1781082271767, UpdateTime:1781082493009}"
time="2026-06-10T17:08:17+08:00" level=debug msg="play record end" reqid=f292361e7fbc498dbfe390587b120751
time="2026-06-10T17:08:18+08:00" level=debug msg="play record request: model.ItemPlayReq{UserGuid:\"881bc7aaaa52444896d44028a0e06188\", ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", Ts:1778, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", Resolution:\"720\", Bitrate:1557695, AudioEncoder:\"\", VideoEncoder:\"\", ReqId:\"\", Channels:0, LastEpisodeMediaGuid:\"\", PlayLink:\"/v/api/v1/media/range/188588064e214fe89dc81119d4b6e81b\", StartTimestamp:0, ForcedSDR:0, DirectLinkAudioIndex:(*int)(nil), WithoutStream:false}" method=PlayRecord reqid=157001bf6309407eb699a0bfcccf4c5a
time="2026-06-10T17:08:18+08:00" level=debug msg="watch item update : &entity.ItemUserPlay{ItemGuid:\"cdaf57fc2e1e4af28f37b0cf82dd7719\", UserGuid:\"881bc7aaaa52444896d44028a0e06188\", Ts:1778, Watched:0, MediaGuid:\"188588064e214fe89dc81119d4b6e81b\", VideoGuid:\"d3364204269341be91a5883abe423024\", AudioGuid:\"a853ec6682fc4b6492eabc00678eda42\", SubtitleGuid:\"_no_display_\", DirectLinkAudioIndex:-1, Resolution:\"720\", Bitrate:1557695, Type:\"Movie\", Visible:1, CreateTime:1781082271767, UpdateTime:1781082497602}"
time="2026-06-10T17:08:18+08:00" level=debug msg="play record end" reqid=157001bf6309407eb699a0bfcccf4c5a
time="2026-06-10T17:08:18+08:00" level=error msg="failed to copy file to response: write unix /var/run/trim_media.sock->@: write: broken pipe"
time="2026-06-10T17:08:18+08:00" level=debug msg="release lock: cdaf57fc2e1e4af28f37b0cf82dd7719"
time="2026-06-10T17:08:19+08:00" level=debug msg="[DeferredTrigger:cache-cleaner] Timer reset, will fire in 10m0s"
time="2026-06-10T17:08:19+08:00" level=debug msg="release lock: GetItemMediaWithCacheForPlay188588064e214fe89dc81119d4b6e81b"
time="2026-06-10T17:08:19+08:00" level=debug msg="cache hit for key: RefreshSubtitle188588064e214fe89dc81119d4b6e81b, skip" module=subtitleBuilder
time="2026-06-10T17:08:19+08:00" level=debug msg="release lock: RefreshSubtitle188588064e214fe89dc81119d4b6e81b"
time="2026-06-10T17:08:19+08:00" level=debug msg="play info cdaf57fc2e1e4af28f37b0cf82dd7719 9 1286963"
time="2026-06-10T17:08:19+08:00" level=debug msg="play info cdaf57fc2e1e4af28f37b0cf82dd7719 16 1362671"
time="2026-06-10T17:08:19+08:00" level=debug msg="play info cdaf57fc2e1e4af28f37b0cf82dd7719 17 2243471"
time="2026-06-10T17:08:19+08:00" level=debug msg="play info cdaf57fc2e1e4af28f37b0cf82dd7719 18 4980118"
time="2026-06-10T17:08:19+08:00" level=debug msg="release lock: GetAppAuthorizedDirtrim.media"
time="2026-06-10T17:18:19+08:00" level=info msg="[DeferredTrigger:cache-cleaner] Executing callback (reason: delay-expired)"
time="2026-06-10T17:18:19+08:00" level=info msg=" = == === cache cleaner start === == ="
time="2026-06-10T17:18:19+08:00" level=debug msg="task, clear expire cache file schedule."
time="2026-06-10T17:18:19+08:00" level=info msg=" GC start in clear task"
time="2026-06-10T17:18:19+08:00" level=info msg=" GC end in clear task"
time="2026-06-10T17:18:19+08:00" level=info msg="execute media VACUUM command waste : 126.126377ms"
time="2026-06-10T17:18:19+08:00" level=info msg=" = == === cache cleaner done === == ="
time="2026-06-10T17:39:11+08:00" level=debug msg="play info 1c46dd6635b445a5b2be7d13e299bcd3 9 5254371"
time="2026-06-10T17:39:11+08:00" level=debug msg="play info 1c46dd6635b445a5b2be7d13e299bcd3 16 5363067"
time="2026-06-10T17:39:11+08:00" level=debug msg="play info 1c46dd6635b445a5b2be7d13e299bcd3 17 6615237"
time="2026-06-10T17:39:11+08:00" level=debug msg="play info 1c46dd6635b445a5b2be7d13e299bcd3 18 10664322"
time="2026-06-10T17:39:11+08:00" level=debug msg="release lock: 1c46dd6635b445a5b2be7d13e299bcd3"
time="2026-06-10T17:39:12+08:00" level=debug msg="release lock: GetAppAuthorizedDirtrim.media"
time="2026-06-10T17:39:12+08:00" level=debug msg="[DeferredTrigger:cache-cleaner] First trigger, delay=10m0s, maxWait=0s"
time="2026-06-10T17:39:12+08:00" level=debug msg="[DeferredTrigger:cache-cleaner] Timer reset, will fire in 10m0s"
time="2026-06-10T17:39:12+08:00" level=debug msg="get item media by guid ccdb1b9feb594f9abe995f582b843691 : &entity.ItemMedia{Guid:\"ccdb1b9feb594f9abe995f582b843691\", ItemGuid:\"5c17df3b467a4022aa49c6bbe33944ff\", Dir:\"/vol1/1000/影视/动画片/P-平博士密码\", Path:\"/vol1/1000/影视/动画片/P-平博士密码/3.mp4\", Size:309479745, CanPlay:1, Type:1, ModTime:1697037102000, FileHash:\"\", CreateTime:1781080928256, UpdateTime:1781080928256, FileBirthTime:1781059334909, RecognitionStatus:2, ProgressThumbHashDir:\"\", ProgressThumbErrno:0, CloudStorageType:0, MountPath:\"\", Fid:\"\", PickCode:\"\", ContentHash:\"\"}"
time="2026-06-10T17:39:12+08:00" level=debug msg=start func=CheckPathReadWithCache path="/vol1/1000/影视/动画片/P-平博士密码/3.mp4"
time="2026-06-10T17:39:12+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 10 6144643"
time="2026-06-10T17:39:12+08:00" level=debug msg=end func=CheckPathReadWithCache path="/vol1/1000/影视/动画片/P-平博士密码/3.mp4"
time="2026-06-10T17:39:12+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 13 6805414"
time="2026-06-10T17:39:12+08:00" level=debug msg="sibling dir is : /vol1/1000/影视/动画片/P-平博士密码"
time="2026-06-10T17:39:12+08:00" level=debug msg="media dir is : /vol1/1000/影视/动画片/P-平博士密码"
time="2026-06-10T17:39:12+08:00" level=debug msg="return same dir media guid: ccdb1b9feb594f9abe995f582b843691"
time="2026-06-10T17:39:12+08:00" level=debug msg="file not changed, skip refresh stream: /vol1/1000/影视/动画片/P-平博士密码/3.mp4"
time="2026-06-10T17:39:12+08:00" level=debug msg="release lock: GetItemMediaWithCacheForPlayccdb1b9feb594f9abe995f582b843691"
time="2026-06-10T17:39:12+08:00" level=debug msg="release lock: RefreshSubtitleccdb1b9feb594f9abe995f582b843691"
time="2026-06-10T17:39:12+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 14 8643752"
time="2026-06-10T17:39:12+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 15 9638161"
time="2026-06-10T17:39:12+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 16 9701773"
time="2026-06-10T17:39:12+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 17 10977271"
time="2026-06-10T17:39:13+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 18 16142613"
time="2026-06-10T17:39:13+08:00" level=debug msg="release lock: GetAppAuthorizedDirtrim.media"
time="2026-06-10T17:39:14+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 16 7291944"
time="2026-06-10T17:39:14+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 17 8652991"
time="2026-06-10T17:39:14+08:00" level=debug msg="play info 5c17df3b467a4022aa49c6bbe33944ff 18 12968153"
time="2026-06-10T17:39:14+08:00" level=debug msg="[DeferredTrigger:cache-cleaner] Timer reset, will fire in 10m0s"
time="2026-06-10T17:39:14+08:00" level=debug msg="/stream single: ccdb1b9feb594f9abe995f582b843691, level: 1" func="/stream single" req="{ccdb1b9feb594f9abe995f582b843691 map[User-Agent:[trim_player]] f4069e26-2933-492f-a66b-b36b184a1acb 1 false}" reqId=726b7e23595f4bbd8c813ffc55c3deb3
time="2026-06-10T17:39:14+08:00" level=debug msg="get xattr failed, err: Not Supported" canRetry=true fields.level=1 func=GetOrBuildStream guid=ccdb1b9feb594f9abe995f582b843691 path="/vol1/1000/影视/动画片/P-平博士密码/3.mp4"
time="2026-06-10T17:39:14+08:00" level=debug msg="/stream single: waste time: 7.743543ms" func="/stream single" req="{ccdb1b9feb594f9abe995f582b843691 map[User-Agent:[trim_player]] f4069e26-2933-492f-a66b-b36b184a1acb 1 false}" reqId=726b7e23595f4bbd8c813ffc55c3deb3
time="2026-06-10T17:39:14+08:00" level=debug msg="request play item model.ItemPlayReq{UserGuid:\"\", ItemGuid:\"\", Ts:0, MediaGuid:\"ccdb1b9feb594f9abe995f582b843691\", VideoGuid:\"e8c2fbfb076643e0926030c80372c230\", AudioGuid:\"672734ac3d1d470caf39713151de69fa\", SubtitleGuid:\"\", Resolution:\"720\", Bitrate:3000000, AudioEncoder:\"\", VideoEncoder:\"\", ReqId:\"\", Channels:0, LastEpisodeMediaGuid:\"\", PlayLink:\"\", StartTimestamp:0, ForcedSDR:0, DirectLinkAudioIndex:(*int)(nil), WithoutStream:false}" method=PlayItem reqid=81bf5fcea12a430c99e35abe0995640e
time="2026-06-10T17:39:14+08:00" level=debug msg="begin request get play link model.ItemPlayReq{UserGuid:\"\", ItemGuid:\"\", Ts:0, MediaGuid:\"ccdb1b9feb594f9abe995f582b843691\", VideoGuid:\"e8c2fbfb076643e0926030c80372c230\", AudioGuid:\"672734ac3d1d470caf39713151de69fa\", SubtitleGuid:\"\", Resolution:\"720\", Bitrate:3000000, AudioEncoder:\"\", VideoEncoder:\"\", ReqId:\"\", Channels:0, LastEpisodeMediaGuid:\"\", PlayLink:\"\", StartTimestamp:0, ForcedSDR:0, DirectLinkAudioIndex:(*int)(nil), WithoutStream:false}" method=PlayItem reqid=81bf5fcea12a430c99e35abe0995640e
time="2026-06-10T17:39:14+08:00" level=debug msg="get play link start mediasrv.GetPlayLinkReq{Req:\"\", Reqid:\"81bf5fcea12a430c99e35abe0995640e\", File:\"/vol1/1000/影视/动画片/P-平博士密码/3.mp4\", StartTimestamp:0, VideoIndex:0, VideoEncoder:\"\", AudioIndex:1, AudioEncoder:\"\", Channels:0, SubtitleIndex:-1, Quality:(*mediasrv.PlayQuality)(0xc000df79e0), ForcedSDR:false, IsDirectLink:false, DirectLinkInfo:(*mediasrv.DirectLinkInfo)(nil), KeyFrameInterval:0}" method=PlayItem reqid=81bf5fcea12a430c99e35abe0995640e
time="2026-06-10T17:39:14+08:00" level=debug msg="mediasrv get play link params mediasrv.GetPlayLinkReq{Req:\"media.getPlayLink\", Reqid:\"1638efed10294812bcb86adbf4484789\", File:\"/vol1/1000/影视/动画片/P-平博士密码/3.mp4\", StartTimestamp:0, VideoIndex:0, VideoEncoder:\"\", AudioIndex:1, AudioEncoder:\"\", Channels:0, SubtitleIndex:-1, Quality:(*mediasrv.PlayQuality)(0xc000df79e0), ForcedSDR:false, IsDirectLink:false, DirectLinkInfo:(*mediasrv.DirectLinkInfo)(nil), KeyFrameInterval:0}"
time="2026-06-10T17:39:15+08:00" level=info msg="get ccdb1b9feb594f9abe995f582b843691 play link waste time 812.330103ms" method=PlayItem reqid=81bf5fcea12a430c99e35abe0995640e
time="2026-06-10T17:39:15+08:00" level=error msg="get play link error mediasrv.GetPlayLinkResult{Result:\"fail\", Reqid:\"1638efed10294812bcb86adbf4484789\", PlayLink:\"\", HlsTime:0, NonFatalErrno:[]int(nil), VideoEncoder:\"\", NotSupportedResolution:\"\", SupportedHighestResolution:\"\", SelectedAudioIndex:0, SelectedSubtitleIndex:0, KeyFrameInterval:0, Errno:4096, ErrMsg:\"\"}" method=PlayItem reqid=81bf5fcea12a430c99e35abe0995640e
