N150 更新到最新的相册，人脸识别1.0.1最新模型"内容识别失败，服务错误"

PowerPoint

设备环境：物理机、局域网、V0.9.18/APP版本号0.8.50、

BUG现象：

N150 更新到最新的相册，人脸识别1.0.1最新模型"内容识别失败，服务错误".

但是智能识别可以用，正常启动GPU加速。重装人脸识别模型多次没效果，关闭或者开启GPU加速也无法使用人脸识别。

出现频率：必现

联系方式：（18620651415）

日志文件：

time="2025-08-07T00:04:08+08:00" level=error msg="runAllMode err: "
time="2025-08-07T00:04:08+08:00" level=error msg="RunAllMode error:"
time="2025-08-07T00:12:40+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T00:22:41+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T00:32:41+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T00:42:41+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T00:52:41+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T01:02:42+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T01:12:42+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:12:42+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:12:42+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:12:42+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:12:42+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:12:42+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:12:42+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T01:20:39+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:20:39+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:20:39+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:20:39+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:20:39+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:20:39+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:22:42+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T01:24:40+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:24:40+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:24:40+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:24:40+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:24:40+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:24:40+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:29:47+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:29:47+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:29:47+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:29:47+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:29:47+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:29:47+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:32:43+08:00" level=error msg="pull address failed, photoID=43; retry in 10m0s error:business err not right time"
time="2025-08-07T01:35:11+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:35:11+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:11+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:11+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:35:11+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:35:11+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:35:21+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:35:21+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:21+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:21+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:35:21+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:35:21+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:35:29+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:35:29+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:29+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:29+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:35:29+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:35:29+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:35:43+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:35:43+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:43+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:43+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:35:43+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:35:43+08:00" level=error msg="runRemainModeV2 error:"
time="2025-08-07T01:35:57+08:00" level=error msg="CallFaceDet dest:/vol2/@appmeta/trim.photos/data/thumb/o/09/b2d4d045-c7a5-4432-b3d4-e0b8cf6aaa4e confidence:0.65 error:"
time="2025-08-07T01:35:57+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:57+08:00" level=error msg="detFaceByUserPhotoId error: code: 20403 msg: "
time="2025-08-07T01:35:57+08:00" level=error msg="detUndoFaceByUser error: "
time="2025-08-07T01:35:57+08:00" level=error msg="runRemainMode err: "
time="2025-08-07T01:35:57+08:00" level=error msg="runRemainModeV2 error:"

飞牛技术同学

应该是图片有异常导致的情况，我们具体看看

PowerPoint

飞牛技术同学 发表于 2025-8-12 17:41
应该是图片有异常导致的情况，我们具体看看

https://s.fnnas.net/s/25d711cd01c3471695 这是完整的错误日志，辛苦了