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飞牛账号无法登录,提示网络异常

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江湖小虾

飞牛账号无法登录,accountsrv服务反复重启
https://club.fnnas.com/forum.php?mod=viewthread&tid=53934
(出处: 飞牛私有云论坛 fnOS)

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江湖小虾

前天 12:40 楼主 显示全部楼层

飞牛账号无法登录,accountsrv服务反复重启

设备环境:虚拟机 v1.1.18

出现频率:必现

联系方式:Tongrens(Wechat)

日志文件:https://tongrens.top:5667/s/f82ab01933db446f9c

BUG现象:之前更新系统时因为硬盘问题导致系统hold住,故强制重启了,目前重新更新完了,但是账户无法登录,网络没有问题,但是app登录时提示“网络异常,请检查你的网络”

web端登录则无任何反应,查看控制台网络,/v1/accountapi/validation和/v1/accountapi/check均报502,但实际访问web端无异常

dns也自测过了,均无异常

image.png

查看/var/log/syslog发现有大量的accountsrv|ai_manager|auto_thumbnailer这三个服务的重启日志,日志如下

accountsrv:
2026-02-03T13:59:17.390653+08:00 NAS systemd[1]: Starting accountsrv.service - Accountsrv Service...
2026-02-03T13:59:22.405142+08:00 NAS systemd[1]: Started accountsrv.service - Accountsrv Service.
2026-02-03T13:59:22.408902+08:00 NAS accountsrv[4675]: runtime: out of memory: cannot allocate 8563007526973472768-byte block (4194304 in use)
2026-02-03T13:59:22.409288+08:00 NAS accountsrv[4675]: fatal error: out of memory
2026-02-03T13:59:22.410742+08:00 NAS accountsrv[4675]: runtime stack:
2026-02-03T13:59:22.411404+08:00 NAS accountsrv[4675]: runtime: g 0: unexpected return pc for runtime.throw called from 0x7ffdd1daea1800
2026-02-03T13:59:22.416720+08:00 NAS systemd[1]: accountsrv.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
2026-02-03T13:59:22.416858+08:00 NAS systemd[1]: accountsrv.service: Failed with result 'exit-code'.
2026-02-03T13:59:27.635048+08:00 NAS systemd[1]: accountsrv.service: Scheduled restart **, restart counter is at 9.
2026-02-03T13:59:27.635380+08:00 NAS systemd[1]: Stopped accountsrv.service - Accountsrv Service.
ai_manager:
2026-02-03T12:17:33.530584+08:00 NAS systemd[1]: Started ai_manager.service - AI Manager.
2026-02-03T12:17:33.557234+08:00 NAS kernel: [37474.876747] ai_manager[238160]: segfault at 8 ip 00007f983f74389c sp 00007ffc9176b670 error 4 in ld-linux-x86-64.so.2[1d89c,7f983f727000+26000] likely on CPU 0 (core 0, socket 0)
2026-02-03T12:17:33.557254+08:00 NAS kernel: [37474.876760] Code: 84 7d 06 00 00 48 85 c0 75 e4 48 83 3d ac 66 01 00 00 0f 85 8e 06 00 00 48 8b bd 98 fd ff ff 48 8b 57 68 48 8b 87 80 02 00 00 <48> 8b 5a 08 f6 87 36 03 00 00 20 0f 84 39 06 00 00 48 03 1f 48 85
2026-02-03T12:17:33.558055+08:00 NAS systemd[1]: ai_manager.service: Main process exited, code=killed, status=11/SEGV
2026-02-03T12:17:33.558165+08:00 NAS systemd[1]: ai_manager.service: Failed with result 'signal'.
2026-02-03T12:17:38.684485+08:00 NAS systemd[1]: ai_manager.service: Scheduled restart **, restart counter is at 7238.
2026-02-03T12:17:38.684590+08:00 NAS systemd[1]: Stopped ai_manager.service - AI Manager.
auto_thumbnailer:
2026-02-03T12:18:11.826494+08:00 NAS systemd[1]: Starting auto_thumbnailer.service - Auto Thumbnailer Service...
2026-02-03T12:18:16.874281+08:00 NAS systemd[1]: Started auto_thumbnailer.service - Auto Thumbnailer Service.
2026-02-03T12:18:17.035341+08:00 NAS auto_thumbnailer[238343]: panic: runtime error: invalid memory address or nil pointer dereference
2026-02-03T12:18:17.035410+08:00 NAS auto_thumbnailer[238343]: [signal SIGSEGV: segmentation violation code=0x1 addr=0x2 pc=0x65fa20]
2026-02-03T12:18:17.035443+08:00 NAS auto_thumbnailer[238343]: goroutine 1 [running]:
2026-02-03T12:18:17.035947+08:00 NAS auto_thumbnailer[238343]: mime.init.0()
2026-02-03T12:18:17.036009+08:00 NAS auto_thumbnailer[238343]: #011/usr/local/go/src/mime/type_unix.go:15
2026-02-03T12:18:17.037389+08:00 NAS systemd[1]: auto_thumbnailer.service: Main process exited, code=exited, status=2/INVALIDARGUMENT
2026-02-03T12:18:17.037612+08:00 NAS systemd[1]: auto_thumbnailer.service: Failed with result 'exit-code'.
2026-02-03T12:18:22.183760+08:00 NAS systemd[1]: auto_thumbnailer.service: Scheduled restart **, restart counter is at 3619.
2026-02-03T12:18:22.183850+08:00 NAS systemd[1]: Stopped auto_thumbnailer.service - Auto Thumbnailer Service.
2026-02-03T12:18:00.104952+08:00 NAS trim_nginx[1996]: nginx now in stop watching state, can't restart nginx
2026-02-03T12:18:00.105108+08:00 NAS trim_nginx[1996]: nginx now in stop watching state, can't restart nginx

初步判断因为更新时强制重启导致accountsrv服务异常,导致账号无法登录,希望有相关技术同学可以协助排查问题

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fnOS1.0上线纪念勋章

升级过程中卡住了,强制重启导致有些文件损坏了,根据日志信息这个几个服务都一直在崩溃的情况,试试点修复能不能恢复 如果不行这边建议是重装比较好

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