飞牛影视MacOS Web端无法播放mp4文件

jazzi

系统版本：X86

设备环境：（物理机、局域网、系统fnNAS 1.1.20 、飞牛影视 0.9.3）

BUG现象：局域网在MacOS的Safari浏览器打开飞牛影视，部分电影出错无法播放，显示“抱歉，无法播放。”

出现频率：必现

联系方式：论坛

日志文件：
APP端 BUG：进入 APP-设置-APP 日志上报，上报后提供设备 ID

找到错误日志如下：(第六行有not supported)

sudo tail  /usr/local/apps/@appdata/trim.media/logs/trim-media.log
time="2026-03-21T21:45:00+08:00" level=debug msg="play info f727514da5864044baea403a89a47fa8 17 7774925"
time="2026-03-21T21:45:00+08:00" level=debug msg="play info f727514da5864044baea403a89a47fa8 18 9768251"
time="2026-03-21T21:45:00+08:00" level=debug msg="[DeferredTrigger:cache-cleaner] Timer reset, will fire in 10m0s"
time="2026-03-21T21:45:00+08:00" level=debug msg="/stream single: 243faf7d57a9443fbd52ee0617b336cc, level: 1" func="/stream single" req="{243faf7d57a9443fbd52ee0617b336cc map[User-Agent:[Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15]] 7b77f67a3b22b8716a6223dd720afbb8 1 false}" reqId=ea8d0537115f4**715be19534cb24f
time="2026-03-21T21:45:00+08:00" level=debug msg="get xattr failed, err: Not Supported" canRetry=true fields.level=1 func=GetOrBuildStream guid=243faf7d57a9443fbd52ee0617b336cc path="/vol2/1000/movie/The Bourne Identity (2002)/The.Bourne.Identity.2002.1080p.BrRip.x264.YIFY.mp4"
time="2026-03-21T21:45:00+08:00" level=debug msg="/stream single: waste time: 3.641608ms" func="/stream single" req="{243faf7d57a9443fbd52ee0617b336cc map[User-Agent:[Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15]] 7b77f67a3b22b8716a6223dd720afbb8 1 false}" reqId=ea8d0537115f4**715be19534cb24f
time="2026-03-21T21:45:01+08:00" level=debug msg="=== range path /vol2/1000/movie/The Bourne Identity (2002)/The.Bourne.Identity.2002.1080p.BrRip.x264.YIFY.mp4 start 0 end 1 fileSize 1720665626"
time="2026-03-21T21:45:01+08:00" level=debug msg="=== range path /vol2/1000/movie/The Bourne Identity (2002)/The.Bourne.Identity.2002.1080p.BrRip.x264.YIFY.mp4 start 0 end 1720665625 fileSize 1720665626"
time="2026-03-21T21:45:01+08:00" level=error msg="failed to copy file to response: write unix /var/run/trim_media.sock->@: write: broken pipe"
time="2026-03-21T21:45:01+08:00" level=debug msg="=== range path /vol2/1000/movie/The Bourne Identity (2002)/The.Bourne.Identity.2002.1080p.BrRip.x264.YIFY.mp4 start 0 end 1445 fileSize 1720665626"

飞牛技术同学

需要提供异常视频的详细播放信息或者视频文件

gjhave

我和你遇到同样的问题，我也是macos，在Safari上所有的mp4都没办法播放，